With so much technology at our fingertips, individuals are inundated with information in the form of email, text messages, news alerts and social media notifications. As a business, it can be difficult to cut through all of the “digital noise” and connect with people; branded touchpoints are more important than ever.

With so much technology at our fingertips, IT professionals always have some sort of new technological advancement to tackle. Any time you undertake a project that involves your computers, it is a good idea to have your IT team involved.

Communication with clients and prospective clients has always been very important. Due to the current climate, it is even now more important to ensure that clients and potential new clients are receiving the communications that they want, in the format that they want, and when they want them. Proper communication from everyone in a firm…

As a lawyer, you start off your work day by checking your emails. You see one regarding a task that needs to be done, so you forward the message to your legal assistant. You then receive a reply with questions regarding the task. You reply, and so begins a long email thread. A week later, you’ll add to that thread when you inquire as to the status of the project. It’s an all too common, wildly inefficient, scenario that plagues legal teams.

It’s becoming more and more difficult to stay current with all the cybersecurity threats that individuals and businesses face. The “bad guys” are focusing not only on accessing data, but they are continually sending emails, texts and phone calls. They are targeting smaller business entities with the assumption that these businesses do not have the appropriate protection in place. As more people continue to work remotely, it is becoming increasingly important that everyone understand why security is critical and what is at risk. We all understand the importance of locking the doors to our homes and apartments as well as our automobiles. Cybersecurity is just as important, and in many cases, cyberattacks can be more detrimental than experiencing a home or auto being vandalized. Let’s review some of these cyber threats and ways to protect your firm from them.

Goodbye 2020 and hello to 2021! As we kick off a new year, we asked some of our partners to make some predictions on what we can expect to see across the legal industry in 2021.

Email is one of the most popular forms of communication in modern law firms. According to the American Bar Association’s 2019 Legal Technology Survey Report, 91% of respondents used email to communicate with clients. Despite its prevalence, many attorneys aren’t using the right systems or tools to efficiently manage the high volumes of emails they receive on a daily basis. Here are five email faux pas to avoid so you can keep your firm running efficiently.

In these unprecedented times, many people are working remotely without having signed a remote work policy from their employers. This puts the employer at risk. For protection, employers need appropriate remote work policies in place. Each state has its own specific requirements and regulations regarding types of employees. Please be sure to defer to those policies and regulations to ensure that any remote work policy you create is compliant. When formulating your firm’s policy, here are some things to consider.

Our first discussion about disasters covered types of disasters and some basics needed to properly address a disruption in normal activities, including how to build a robust team. We subsequently outlined how to make use of staging areas, alternative facilities, and working from home in the second article.