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Law Firm Operations
Pentagon Emails Used in Spoofing Scam
Most business owners don’t know how easy it is to send a fake email that appears to come from a colleague, vendor or even a public figure. This is one of many common misconceptions about email security and delivery. Here are some other common assumptions that are made every day...
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Matter Management
Why Zola Suite is Even Better Suited for the Less Tech-Savvy Lawyer
The idea that legal technology could be better suited for the less tech-savvy lawyer sounds counterintuitive. The truth is that Zola Suite, next generation legal practice management software, provides lawyers who are less familiar with technology with a leg up. This is due in part to the fact that law practice management solutions streamline the use of many different legal tech tools such as accounting programs, document management systems, email, and interoffice communication systems. With legal practice management software, all of these different tech tools fall into one, more manageable program.
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Law Firm Operations
ABA Formal Opinion Makes Protecting Electronic Client Communications a Priority—And So Should You
As lawyers, we have an ethical duty to ensure privacy for client communications. Technology hasn’t changed this, but there have been recent questions as to what steps lawyers should be expected to take to protect electronic communications. To address these issues, the American Bar Association’s Standing Committee on Ethics and Professional Responsibility recently released Formal Opinion 477, an update to Formal Opinion 99-413, which discusses how changes in technology use coincide with Rule 1.6 concerning client confidences.
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Matter Management
You're Not ‘Fully Integrated’ If Your Application Requires External Integrations For Deep Functionality
Here at Zola, we can understand why so many legal practice management programs make grand claims of being fully integrated, all-in-one solutions. Software with capabilities to meet all your law practice management needs in one user-friendly interface is appealing. The fact of the matter is that these claims are often misleading. You end up stuck with practice management software that relies on third-party applications and integrations to meet many of your key needs. The bottom line is - you can’t be an all-in-one practice management solution if you are relying on third party applications for important functions such as email, accounting, and document management.
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Communications tab in Zola Suite
Law Firm Operations
Take Your Clients’ Pulse by Reviewing Communications
As a conscientious professional, you constantly strive to satisfy your clients.  After all, a happy client can lead the way to great referrals and more business. To achieve this, you must be responsive and attentive, while establishing a sense of trust that your client can rely on you to help solve their problems.
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evergreen retainers
Timekeeping & Billing
Is it Time to Adopt Evergreen Retainers?
What is an evergreen retainer? An evergreen retainer is a type of security retainer. Just like other types of retainer, your client pays you a sum up front and you are able to use this money to pay your fees and expenses. The difference is with an evergreen retainer, your client needs to keep a predetermined minimum balance on the account.
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Accounting & Reporting
Building Better Client Relationships with a Trust Accounting System
Does your firm rely on a bookkeeping service to manage your books? Have you experienced data syncing issues or do you have concerns that your provider doesn’t have sufficient experience to manage your books in compliance with your state bar’s client trust (IOLTA) rules and regulations? If so, then it’s time to take your firm’s legal billing and legal accounting into your own hands.
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Matter Management
Let Your Firm’s Mobile App Show Your Clients that You Care
Every lawyer has been there. You need your client to get you time-sensitive, confidential documents and they can’t get to your office. Or you’ve been told “the check is in the mail” and you need to disburse funds that aren’t there. Wouldn’t it be nice to have a convenient, secure way for your clients to send you critical information and pay their invoices using their smartphone? Enter Caseway Mobile, a custom, branded portal application available exclusively to Zola Suite users that lets your clients share privileged information and pay their invoices via their mobile device. With this intuitive and user-friendly application, your clients are sure to keep your law firm in mind when they need you most.
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man on his laptop viewing Zola Suite's document automation.
Matter Management
Streamline Your Process With Document Automation
Whether you’ve been practicing for years or just starting out, you undoubtedly have multiple simple form documents that you use again and again. When you think about the time you waste replacing the information and customizing the same document for each matter, it can really add up. Want to find a better way to streamline this process? Zola Suite’s document automation will do the trick!
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