Organizational change is the only way to be proactive, rather than reactive, in continuing to develop your firm from the ground up. Krystal Champlin, the CEO of RJH Consulting, discussed taking steps to grow your law firm in a Zola Suite-sponsored ALA Webcast on April 14th.

When considering a lateral move to another firm, it is important for an attorney to make the appropriate inquiries into each potential firm. A thorough investigation into any potential new firm is necessary, now, more than ever as the COVID-19 pandemic has changed the practice of law. Remote work is very common and will continue to exist. A prudent potential lateral will examine the new firm’s financial documents and meet with firm leaders to gauge the firm’s overall health. A lateral candidate does not want to join a firm that is not financially sound or has not adapted to the current environment. By doing so, attorneys risk losing their clients, who are more likely to seek new counsel with a more stable firm, if they feel their current attorney has not performed proper due diligence when moving the practice.

When considering starting a boutique law firm, there are many issues that need to be addressed prior to the first day of business. For instance, if a lawyer is leaving another firm, it is critical that the lawyer read any documentation or current firm policies regarding clients and transferring data. The lawyer should make sure that the departure is as transparent and non-adversarial as possible. In some instances (especially with equity partners), it would make sense to engage a business attorney.

Measuring the productivity and profitability of your timekeepers is rarely straightforward. There is, of course, the hourly rate and total billable hours for any given matter, but that fails to look at all the different variables: differing rates by matter or client and time spent on the matter that can’t be billed to the client (or is eventually written off).

With so much technology at our fingertips, IT professionals always have some sort of new technological advancement to tackle. Any time you undertake a project that involves your computers, it is a good idea to have your IT team involved.

Electronic, or LEDES billing is a necessary, and often dreaded, process at many law firms. Between enforcing timekeeping with the appropriate LEDES codes, generating invoices that are in alignment with the client’s requirements and successfully submitting these invoices to various clearinghouses, e-billing can be time-consuming and downright frustrating for the back-office. With Zola’s advanced LEDES…

Communication with clients and prospective clients has always been very important. Due to the current climate, it is even now more important to ensure that clients and potential new clients are receiving the communications that they want, in the format that they want, and when they want them. Proper communication from everyone in a firm…

Every year, we look forward to heading to Chicago for ABA TECHSHOW to join fellow tech-enthusiasts for new product announcements, informative sessions and panel discussions, and networking with partners, colleagues and clients. Despite this year’s conference being held virtually, we are still excited to share a few of the over 1200 updates that we’ve made to Zola Suite since last year’s event.

2020 was a year of trials and tribulations which cultivated a desire for greater understanding from other people. Now in 2021, “human compassion towards co-workers and clients will be an expected and welcomed change” according to Nancy Griffing and Robert Rice, both partners with 3545 Consulting. The two spoke on the topic and highlighted the ways in which compassion will marry with technology and what this means for the future of the legal industry on February 25th, during a Zola Suite-sponsored ALA Webcast.