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Matter Management
The Importance of UI and Why It Matters to Lawyers
A User Interface, or UI, is the series of visual elements that you interact with in a software program such as buttons, icons, screens, and pages. All of these elements contribute to the functionality and usability of the application. A successful UI has to be equally appealing to the eye and easily navigable, especially for those who would not consider themselves “techies” (perhaps this sounds like someone you know?). A well-designed interface can shorten the learning curve of an application, helping you perform tasks easier and faster without wasting billable time. For this very reason, some of the country’s most gifted designers, lawyers and technologists have been collaborating to apply legal design and innovation to legal products and services.
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Law Firm Operations
Getting Your Legal Team to Buy Into TQM
“All anyone asks for is a chance to work with pride” - William Edwards Deming The principles of total quality management (TQM), spearheaded by William Edwards Deming decades ago, continue to be exceptional tools for practicing attorneys. Given the competitive landscape currently facing the legal community, it is essential for any law firm to offer best-in-class service. After all, the name of the game is client satisfaction and their happiness drives referrals. These principles are not for rainmakers only, however, and it is critical for your entire team to buy into TQM.
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task management window
Matter Management
Task Management – Streamlining Your Firm’s Workflow
What are the unique steps your firm takes to complete tasks? By now you’ve processed hundreds of new clients. You perform the same steps for every new client, but have no way of knowing their status in the process. With all the work you have on your plate, there is no time to run around the office, figuring out which member of your staff was in charge of each task and if they are on track.
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zola suite is in the cloud
Law Firm Operations
Making Your Move to “The Cloud”
Unless you’ve been living off the grid, by now you’ve most likely heard the term that has been catching fire around the world: “the cloud.” But what is it exactly and how are these “tech-savvy” people using it? As it turns out, you are probably using “the cloud” on a daily basis without ever taking notice. Popular platforms for cloud computing include Google Drive, Office 365/Microsoft 365, Apple iCloud, and Dropbox, to name a few. These applications store and access information through the Internet, in contrast to the traditional, physical, in-house servers that interact with a computer’s hard drive to manage data.
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Law Firm Operations
All Of Your Client Data Is In The Cloud … Is This Safe?
At long last, the legal sector is getting with the program. Adoption of legal technology is on the rise. Lawyers are starting to use legal practice management software to enhance the productivity of their practices. With cloud-based applications, lawyers can easily store and access all of their legal documents and client information in one portable device in any location at any time of the day.
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Matter Management
How to Avoid the Perils of Auto-Complete
Have you ever woken up from a late night panic wondering if you sent an email to the right Susan? Scenario: It’s a busy Friday afternoon. You have so many emails to get to before you go away for the weekend (which you’ve been looking forward to all week). There are so many contacts in your address book, it’s hard to remember which contact is related to which matter. You’re supposed to email Susan Smith but you have three Susans (plus a Sue and a Suzanne) in your contacts, all related to different matters. It’s absolutely crucial to keep track of the right parties and the right matters to maintain client confidentiality…
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Law Firm Operations
How Relationships Can Propel Your Practice
Practicing law is more than advocating for clients by appearing in court, negotiating and preparing contracts or signing papers. The key to running a successful firm is managing and developing the business. Certainly, being a knowledgeable and highly-skilled attorney is essential to attracting and retaining clients, but it takes more to build a successful practice.
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referral report
Compensation and Performance Tracking
Who deserves the love? (Zola Suite’s Referral Report will let you know)
We believe that in order for a law practice to thrive, it must operate like a business. A key component of operating like a business is understanding metrics and gaining insight in order to understand how the business is operating – what is working and what can be improved. This is displayed in our guiding principles – what isn’t MEASURED cannot be IMPROVED. As a result, we offer real-time data with comprehensive reports and analytics to help you better understand the business side of your practice.
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email smart suggest
Matter Management
Who is Francine McGillicuddy and why is she writing to me?
Have you ever received an email from someone and couldn’t quite put your finger on who they were? Did you later find out that the email contact was a member of the case that you are working on? Your firm is consistently dealing with cases, clients, and other related individuals which makes it easy to lose track of what point of contact is associated with which matter.
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