Posts Tagged ‘ Email Encryption ’

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Is your practice ready to embrace a work from home program?

A work-from-home policy presents many benefits and drawbacks for a modern law firm. With a virtual law office, your firm will save on monthly rent costs and is likely to experience less employee turnover. However, remotely participating in meetings with clients and employees can be challenging when employees must rely on technology alone for critical communication. Luckily, there are affordable technologies available that will alleviate some of these challenges. On Thursday, May 9th, 2019 at 2:00 PM EST, the Zola Suite team is sponsoring a webinar on “The Flexible Law Firm: Is your practice ready to embrace a work from […]


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You’re Making Your Clients Nervous with Weblinks

In RPost’s prior posts, they discussed common misconceptions about proving email delivery. In the final piece of this three part series on common misconceptions about email delivery, they’ll examine a type of system that some professionals use and mistakenly believe proves fact of e-delivery, a link-retrieval system. Why are you emailing your clients weblinks to documents? They’re not supposed to click on unknown links. It’s making them nervous. Even if you’re using popular apps like dropbox to share files, you can’t be sure your client will trust the link. Nor should they. They might think it’s a phishing scheme. If […]


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PROVE IT!

In the first part of this series, our partner RPost explained common misconceptions about email security and delivery. In this segment, they will introduce and debunk several other common misconceptions about proving email delivery. How can you prove what really happened behind closed doors? Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always…. Have you ever been in a situation where an email vanishes? Has your recipient ever claimed not to have received your […]


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Pentagon Emails Used in Spoofing Scam

In this three-part series from our partner, RPost, you will learn about the importance of secure e-delivery and ways to safeguard your critical client communications. While a lawyer’s ethical obligation to protect confidential information online has been a concern for some time, the ABA Standing Committee on Ethics and Professional Responsibility has recently issued ABA Formal Opinion 477R, which provides direction regarding when heightened security measures are warranted. According to Foreign Policy, The Pentagon was a recent victim of an email spoofing campaign. Pentagon colleagues, partners and vendors received fake emails that appeared to have been sent from Defense Security […]


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ABA Formal Opinion Makes Protecting Electronic Client Communications a Priority—And So Should You

As lawyers, we have an ethical duty to ensure privacy for client communications. Technology hasn’t changed this, but there have been recent questions as to what steps lawyers should be expected to take to protect electronic communications. To address these issues, the American Bar Association’s Standing Committee on Ethics and Professional Responsibility recently released Formal Opinion 477, an update to Formal Opinion 99-413, which discusses how changes in technology use coincide with Rule 1.6 concerning client confidences. While the opinion doesn’t set any bright line rules, it makes it clear that lawyers need to consider the privacy measures they are […]


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You’re Not ‘Fully Integrated’ If Your Application Requires External Integrations For Deep Functionality

Here at Zola, we can understand why so many legal practice management programs make grand claims of being fully integrated, all-in-one solutions. Software with capabilities to meet all your law practice management needs in one user-friendly interface is appealing. The fact of the matter is that these claims are often misleading. You end up stuck with practice management software that relies on third-party applications and integrations to meet many of your key needs. The bottom line is – you can’t be an all-in-one practice management solution if you are relying on third party applications for important functions such as email, […]


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Take Your Clients’ Pulse by Reviewing Communications

As a conscientious professional, you constantly strive to satisfy your clients.  After all, a happy client can lead the way to great referrals and more business. To achieve this, you must be responsive and attentive, while establishing a sense of trust that your client can rely on you to help solve their problems. Well-serviced clients receive timely responses to their emails and regularly scheduled phone calls to discuss the details of their case. One way to ensure that you and the rest of your team are satisfying your clients’ requests is to monitor and keep track of case-related conversations. Here’s […]


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FL Bar CLE Requirement – One small step for technology. One giant leap for the legal profession.

Florida has become the first state to mandate technology CLEs. Beginning January 1st, Florida lawyers must complete a minimum of three extra credit hours of technology-related CLE courses, raising the standard to 33 hours every three years. The FL State Bar decided that lawyers within the state have a technological competence to protect and serve their clients as necessary.  Florida Bar Board of Governors member John Stewart stated, “[l]awyers now have to be familiar with social media issues, e-discovery, e-filing, legal outsourcing, web-based conferences, cloud computing and record keeping, how electronic records are stored and secured, webinars, protecting their electronic […]


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