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lawyer working on a secure legal practice management application in his law office
Law Firm Operations
Meeting Legal Clients’ Digital Security Expectations
When news breaks about businesses being hacked, it usually focuses on big social media or technology companies like Facebook or Microsoft. However, experts say cyber criminals also consider government agencies, financial institutions and law firms to be high-value targets. In fact, the American Bar Association reports that one-third of law firms with over 100 attorneys have experienced a data breach.
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G2 high performer on customer satisfaction
Matter Management
The WOW Factor: Firms Share Their Most-Loved Features in Zola Suite
Zola Suite ranks #1 in the high performer category on customer satisfaction in the G2 Report on Legal Practice Management software. The honor is huge, as G2 is the leading software peer review site, and the rankings are based on the reactions and feedback from the people who matter most: experienced attorneys and law firm…
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effectively adopting new legal practice management software
Law Firm Operations
How to Effectively Adopt New Technology in Your Law Firm
If your law firm’s current technology solution isn’t working, it’s time to consider an end-to-end solution that will cater to all your business needs. When your firm has decided to incorporate new legal technology into its practice, you must apply a comprehensive onboarding and training process to help ensure buy-in, acceptance, and adoption by lawyers, staff members and clients.
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handshake
Law Firm Operations
Meeting Legal Client Expectations Regarding Technology
Today’s legal clients demand high-quality service from their attorneys, particularly regarding technology. Using the latest legal technology typically makes an attorney more efficient, accurate and productive, resulting in happier clients and more time to do what they are trained to do: practice law.
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poker chips and playing cards
Law Firm Operations
Practice Management Software Is Now Table Stakes for Law Firms
In poker, table stakes are the money or chips a player needs to lay on the table to be part of the game. Similarly, in a law practice, your ability to compete in legal services increasingly depends on the tools you have available to deliver excellent service to clients. In recent years, the shift to remote work and the increasingly sophisticated demands of clients have upped the ante on practice management software. Standard practice management software features have shifted from nice to have to must-have.
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Web app on someone's computer
Law Firm Operations
How Cloud-Based Apps Prepare Firms for Hybrid Work
We, as professionals, have been working remotely for years, long before the pandemic. Attorneys and paralegals have been emailing work home to themselves forever – despite IT’s pleas to not do that (you know who you are). The hybrid work environment is not new. What is new, however, is the normalization of it.
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two people shaking hands over a desk
Law Firm Operations
Internal and External Communications to Improve Engagement and Satisfaction 
Communication is imperative to the success of any law firm, especially when most businesses are operating on hybrid or fully remote work schedules. According to a recent survey, about 16% of firms invested in communication software at the onset of the pandemic in addition to other cloud-based practice management systems. And with the way things are trending, having open communication is going to be integral to building out your practice and making your business a success. However, it isn’t just communication between clients about the status of the cases that’s important, but also communication within the firm and keeping employees on the same page about tasks and matters.
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hands typing on a keyboard on a desk wiht a computer mouse, cup of coffee, stapler, and glasses
Matter Management
A Few of Our Favorite Things from 2021
Each year, the Zola Suite development team releases hundreds of updates and dozens of new features to help law firms be more efficient and profitable. While this year was full of updates and changes, Zola Suite users have spoken, and we’re pleased to share our top 10 releases of 2021.
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hands positioning graphic design templates
Law Firm Operations
Why Branded Touchpoints Are More Important Than Ever Before
With so much technology at our fingertips, individuals are inundated with information in the form of email, text messages, news alerts and social media notifications. As a business, it can be difficult to cut through all of the “digital noise” and connect with people; branded touchpoints are more important than ever.
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