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Law Firm Operations
The Human Side of SOC 2: It’s About More Than Just Technology
All organizations – particularly those that outsource crucial business operations to third-party technology businesses and SaaS companies – must ensure that their data is handled properly, protecting customers from data theft, extortion, and malware attacks. Service Organization Control 2 (SOC 2) provides a framework to help stakeholders ensure that vendors protect the interests of the company they serve and the personal data of vulnerable clients.
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Matter Management
Trying Out New Practice Management Software? 6 Things You Should Do On Trial to Make Sure It Will Really Work for Your Firm
Selecting a new legal practice management application is no easy feat. With your firm’s productivity on the line, the stakes are high and the vetting process should be thorough. One critical step in the selection process is the trial where you, and other future users in the firm, can actually roll up your sleeves and get to know the platform. (If a cloud-based software provider doesn’t offer one, this should be a red flag; it often means the platform is difficult to configure and use.)
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Law Firm Operations
Learning New Technology and Software: Making Sure Your Team is Equipped for Success
It is imperative to stay up to date on the latest technology to keep your law firm running smoothly. However, acquiring current technology and software applications is only one piece of the success puzzle. Most end users use approximately 20% of a software application’s features. The more proficient your employees become at using existing and newly acquired software, the more productive and profitable your firm will become. Today’s employees are absorbing more technology than in the past, so fortunately, they have become more accepting of training as well.
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Law Firm Operations
Building Significant Business Partner Relationships
It is critical for your business to align itself with competent and ethical business partners. Mediocre business partners can have a devastating impact on your firm. Every business partner, no matter the size or how often they are utilized, must be transparent, ethical, competent and communicative.
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Matter Management
Zola Suite Feature Spotlight: Document Management Tools
Most legal matters involve hundreds of documents, many of which have numerous iterations along the way. Zola Suite’s robust document management system not only helps firms efficiently manage these files, but also offers interoperability with Zola’s other native matter management tools, maximizing efficiency and productivity. With Zola Suite’s Document Management tools, firms can easily store…
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Law Firm Operations
Best Practices in Onboarding Attorneys
When a law firm hires an attorney from another firm, certain challenges need to be addressed. It is prudent to address these issues prior to day one, before the lateral attorney becomes an entrenched member of the firm. It is equally important to recognize that each attorney is unique and may have unique needs, therefore each onboarding situation should be tailored to the attorney.
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Law Firm Operations
Best Practices in Collecting Accounts Receivable
Picture this: a new client retained the firm, timely work was performed, invoices were prepared and sent to the client and yet those invoices remain unpaid. Sound familiar? Many law firms have very high accounts receivable balances that are aged over 120 days and these high and aged invoices directly affect the firm’s overall financial health. While it may be daunting to try and collect payments that are long overdue, many times, it requires no more than a simple conversation or the adoption of credit card payments.
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Law Firm Operations
Are Your Software Providers SOC 2 Compliant? They Should Be.
With cybersecurity threats on the rise, it is imperative that firms proactively improve internal and external security protocols. Keeping confidential information and sensitive client data secure means extending such protocols to each software vendor. It’s important to check the data security protocols of the software you’re evaluating before you make any decisions that can have a long-lasting impact on your firm.
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Law Firm Operations
Best Practices When Starting a Law Firm
When considering starting a boutique law firm, there are many issues that need to be addressed prior to the first day of business. For instance, if a lawyer is leaving another firm, it is critical that the lawyer read any documentation or current firm policies regarding clients and transferring data. The lawyer should make sure that the departure is as transparent and non-adversarial as possible. In some instances (especially with equity partners), it would make sense to engage a business attorney.
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