Measuring the productivity and profitability of your timekeepers is rarely straightforward. There is, of course, the hourly rate and total billable hours for any given matter, but that fails to look at all the different variables: differing rates by matter or client and time spent on the matter that can’t be billed to the client (or is eventually written off).

With so much technology at our fingertips, IT professionals always have some sort of new technological advancement to tackle. Any time you undertake a project that involves your computers, it is a good idea to have your IT team involved.

Electronic, or LEDES billing is a necessary, and often dreaded, process at many law firms. Between enforcing timekeeping with the appropriate LEDES codes, generating invoices that are in alignment with the client’s requirements and successfully submitting these invoices to various clearinghouses, e-billing can be time-consuming and downright frustrating for the back-office. With Zola’s advanced LEDES…

Communication with clients and prospective clients has always been very important. Due to the current climate, it is even now more important to ensure that clients and potential new clients are receiving the communications that they want, in the format that they want, and when they want them. Proper communication from everyone in a firm…

Every year, we look forward to heading to Chicago for ABA TECHSHOW to join fellow tech-enthusiasts for new product announcements, informative sessions and panel discussions, and networking with partners, colleagues and clients. Despite this year’s conference being held virtually, we are still excited to share a few of the over 1200 updates that we’ve made to Zola Suite since last year’s event.

2020 was a year of trials and tribulations which cultivated a desire for greater understanding from other people. Now in 2021, “human compassion towards co-workers and clients will be an expected and welcomed change” according to Nancy Griffing and Robert Rice, both partners with 3545 Consulting. The two spoke on the topic and highlighted the ways in which compassion will marry with technology and what this means for the future of the legal industry on February 25th, during a Zola Suite-sponsored ALA Webcast.

Congratulations! You have decided, either as an individual or with a group of colleagues, to open your own law firm. There is a lot to do and many choices to be made. Everything from office location, firm name, domain name, business cards, internet and phone services to computers (Windows or Mac) must be decided. You may get to the point where you feel you just do not want to make another decision, but decide you must.

Law firms work with dozens, or even hundreds, of different vendors each month. Without the right tools, tracking all of the contracts, invoices and tax information for these companies can be a full time job. Zola Suite’s robust vendor management tools help firms efficiently manage all invoices and outgoing payments (including the ability to cut checks and even associate expenses with a matter). Zola’s dedicated Vendor Reports provide a holistic view of all payments, outstanding balances, expenses to be passed along to a matter and tax information.

Global Workplace Analytics predicts that approximately 30 million U.S. employees will regularly work from home within the next two years, which is six times more than before the COVID-19 pandemic. Remote work is now commonplace, and will remain so for quite some time. With the increase in employees working remotely, law firm leaders have become even more concerned about keeping employees engaged in their work. While there is no one-size-fits all solution, mentorship programs can help. Mentorship has long been a staple in most firms, and while it’s more logistically challenging these days, it’s never been more critical to employee engagement and professional development.