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Posts by Elisa Grimaldi:

Backs of two coworkers walking with one f them touching the other's shoulder

How to Harness Legal Technology to Allow Human Compassion to Thrive in 2021

2020 was a year of trials and tribulations which cultivated a desire for greater understanding from other people. Now in 2021, “human compassion towards co-workers and clients will be an expected and welcomed change” according to Nancy Griffing and Robert Rice, both partners with 3545 Consulting. The two spoke on the topic and highlighted the ways in which compassion will marry with technology and what this means for the future of the legal industry on February 25th, during a Zola Suite-sponsored ALA Webcast.


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Taking Tasks Out Of Email

As a lawyer, you start off your work day by checking your emails. You see one regarding a task that needs to be done, so you forward the message to your legal assistant. You then receive a reply with questions regarding the task. You reply, and so begins a long email thread. A week later, you’ll add to that thread when you inquire as to the status of the project. It’s an all too common, wildly inefficient, scenario that plagues legal teams.



People congregating over paperwork on a desk

Ask the Experts: How Was the Legal Industry Transformed in 2020?

It’s safe to say that 2020 threw us all a curveball. Despite the hardships this year brought, the legal industry rose to the challenge, adapting operations and offering new services to help clients through these unprecedented times. We asked Zola partners to share some of the trends they witnessed in 2020 and how they may affect the transition to cloud-based solutions. In part two of this series, these legal technology experts also share their predictions for what’s to come in 2021.


man sitting at a computer in a server room

Different Types of Cloud Environments Explained

In the past few months, with employees everywhere going remote, the adoption of cloud-based technology in law firms has reached all new heights. In contrast to on-premises servers (which store a firm’s files locally), cloud-based solutions securely store files on a virtual server.


Woman typing on a laptop with a mobile phone on the desk

Are You Guilty of These Five Email Faux Pas?

Email is one of the most popular forms of communication in modern law firms. According to the American Bar Association’s 2019 Legal Technology Survey Report, 91% of respondents used email to communicate with clients. Despite its prevalence, many attorneys aren’t using the right systems or tools to efficiently manage the high volumes of emails they receive on a daily basis. Here are five email faux pas to avoid so you can keep your firm running efficiently.


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